Principal Duties and Responsibilities
- Performs telephone screening intake, parent and child intake and assessments, advocacy and referrals for all program participants.
- Provides crisis intervention and supportive listening to survivors and children in the program.
- Maintains the structure and policies of the program to ensure safety and security; report problems immediately to supervisor; shares in staff chores (including but not limited to cleaning common areas, staff office, staff bathroom).
- Keeps accurate and complete records of all services and activities as required (i.e. hourly notations in communication log book, completion of end of shift report).
- Coordinates with program participants the daily maintenance and cleaning of the shelter, children’s play space.
- Helps maintain a welcoming home environment to all participants (i.e. prepare room for new guests).
- Demonstrates professionalism through interactions and communications with participants, colleagues and external collaborators.
- Works as a team player with other program staff/supervisors, staff throughout the agency and supervisor, the Program Coordinator.
- Attends professional development trainings both within Casa Myrna and in the community.
- Attends monthly all staff meetings held at the main office and individual/group supervision.
- Provides age appropriate childcare and play-time activities as needed.
- Adheres to Casa Myrna’s policies and procedures while performing day-to-day activities to ensure successful operation within the department and agency.
- Performs other duties as assigned by supervisor.
Qualifications and Requirements
- Committed to Casa Myrna’s values and mission of ending domestic and dating violence and commercial exploitation, and promoting social justice and social change.
- Demonstrated experience working with survivors of domestic/dating violence, trauma and abuse, and with marginalized communities, particularly communities of color.
- Minimum of 3 years’ demonstrated experience working as an activist, community organizer, or advocate.
- Familiarity with Boston-area community agencies and resources, particularly those serving youth, homeless and/or low-income populations.
- Demonstrated ability to utilize appropriate, non-judgmental communication techniques when responding to survivors that illustrates sensitivity to their experiences and needs. Ability to work and advocate in a collaborative style with diverse ethnic, cultural, linguistic, and socio-economic groups, as well as diversity based on ability/disability, sexual orientation and religion.
- Ability to prioritize and coordinate work at multiple sites; ability to work independently and in a team.
- Excellent interpersonal, communication, crisis management, organizational, and problem-solving skills.
- Promote an atmosphere of respect and cooperation; maintain confidentiality regarding program participants.
- Ability to travel throughout Boston required; driver’s license and access to a vehicle preferred.
- Ability to work a flexible schedule, including evenings and/or weekends as needed.
- Fluency in a language other than English strongly preferred. Preference for Spanish, Portuguese, Cape Verdean Creole, or Haitian Creole
Hourly rate: $20-$24 based on time in service. Starting rate is $20
Location: Boston’s South End and Dorchester area neighborhood
Hours: Days, evening, overnights, and weekend shifts available